Frequently Asked Questions
Using cannabis responsibly means making informed choices about what you consume and how. There are many ways to consume cannabis, from inhalation and ingestion to oral and topical absorption. Use these resources to learn the ins and outs of responsible cannabis use, including tips for minimizing the risks of each method, how to safely store cannabis, harm reduction methods and what you need to know about driving and consumption.
Same-Day or Express Delivery: To receive your order, you must be at home and present the delivery driver with a legitimate government-issued picture ID proving you are at least 19 years old. The driver will make another effort at delivery within the next day or two (not including holidays) if no one is home to accept the order. Your order will be returned to our Distribution Center and you will receive a refund if you are unable to make the second delivery.
Present a legitimate government-issued photo ID and sign for the package when it is delivered by malaysian Post office. A delivery notification card with pickup instructions will be left by the malaysia Post delivery agent if no one is home.
How do I place an order through Buy Weed Online In Malaysia
- Start by filling out our simple registration form here
- Browse our premium selection from our top producers here and add items to your cart
- checkout and pay using Credit Card, Bitcoins paypal or Bank Transfer
- You will receive a tracking number for your package once payment is confirmed. Expect your shipment within 24hours . You can check your order status here
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Is my package shipped safely and discreetly?
Yes. We ensure that your order is packaged with care and vacuumed sealed. This protects your purchase and your privacy. We use mailers which are secure and discreet.All orders come with a tracking link
Do You Issue Refunds or Exchanges?
We do not issue cash refunds or exchanges for any product. If you believe that you have a defective product please contact us with a picture or video that demonstrates the issue with the item within 48 hours of receiving your order so that our team can help!Please note that we only issue refunds in the form of points (store credit). Our team may deny claims that are not supported by a video demonstrating the problem.
What types of payment do you accept?
We accept Bank Transfer, crypto currency and Credit Card as this is a safe payment method. If you bank with Malaysian credit unions or regular banks, then these are easy to do online with your institution. We will send you an invoice by email once you place an order. All of the payment information that you require to make for the verious payment methods will be found on your invoice. For your convenience, we also accept Bitcoin. To pay with Bitcoin, just follow the instructions shown on the checkout page. We will only ship orders once payment has been confirmed.We now accept Credit Cards! Follow the instructions at checkout and complete payment. We will only ship orders once payment has been confirmed.
How do I send a Bitcoin Payment?
Bitcoin is a virtual currency that helps facilitate e-commerce transactions around the world while helping to keep buyer and seller anonymous and secure. Please refer to this external guide on how to purchase and sell Bitcoins.
What happens once my payment has been sent to you?
How long to receive an order?
We ship orders with Malaysian Post, which typically has a delivery time within 24hours business days to major cities (depends on the location), with some packages up to 2 days if located far from major cities ! If you’re located a bit further away, we kindly ask for your patience!
What are the shipping fees you charge?
On orders below $50, we charge $15 for shipping. For any order over $150 (after discounts), the shipping is free. We ship our orders via Malaysian Post and we provide a tracking number to you by email once the order has shipped. If you live in a remote area, your order may take a few extra hours to reach you.
Can I cancel, edit, or add to my order?
Yes, If you want to edit or add to your order, you’ll need to create a new order with us. We will then go ahead and cancel the old order (if it is has not been paid for already). Email us with your order number that you want cancelled
Lost Orders
- Wrong address provided by the customer (including typos or auto-correct errors)
- Customer change of address / residence
- Theft after delivery
- Package being rejected upon delivery (by doorman or other)
